Horray, horray, horray!!!

[ellenmillion]

I have a working printer! I am smarter (if marginally) than a print driver!!!

The downside to what I had to do is that I lost ALL of my very carefully set-up profiles for all the different kinds of paper I use. *cries* And the driver to the 4000, but I shall have to set that up again from scratch when the new one gets here anyway.

My 4000, after a remarkably brief and helpful phonecall to Epson, is in Anchorage. No particular ETA for getting here. Not like anyone's in a hurry, or anything... *rollseyes*

I have to confess, the level of technical support that you get for having purchased one of Epson's top-end models is worth some of the exhorbitant price you pay - I get a customer ID number and a toll-free number that connects me DIRECTLY to someone who actually knows what they're doing and saying, and I spend very little time farting around through menus or talking to sales reps. Very refreshing.

Now I have several back orders to fill... so I'm off! Darn me and my pessimism for not bringing all the print files I'll need...

Woot!

Comments

[boogarshadow.livejournal.com]

I Actually ENJOY farting around, Thank you very much!

:D

[steppinrazor.livejournal.com]

Wow, that's actually pretty impressive for Epson. At least they know how to appreciate a customer, it seems. :)

Glad your printer's back!

[pers1stence.livejournal.com]

I'm guessing that you know fall into the "business customer" realm with your uber-fancy printer. And most companies treat their business customer with a great deal more consideration than us private peons.

For example, a friend of mine is a network engineer, and while he concedes that Microsoft is the Evil Empire, his experience has been that they are much MUCH more responsive and helpful to their corporate clients.

[celticwren.livejournal.com]

Yay!!! :)
Sucks that all the settings are gone though. :\

I have experienced a similar "Horray!" concerning my battle with Photoshop and displaying the true colors on the web, I thought I was losing my mind for a while last night. :)

(hope this doesn't double post, ran into an error)

[wildoaksart.livejournal.com]

Glad you got your printer going....technical problems are SO FRUSTRATING!!! It's amazing how much of life and work is wrapped-up in pieces of hardware and plastic....they stop and the whole operation shuts down---GRRR!

I feel like I'm STILL fine-tuning using my Eppie 2200 I got at Xmas---sure I'll never fully master it. But it's good to know the Customer Service seems devoted.